Experience effortless gaming adventure with our dedicated Player Support Services, tailored to enhance your gaming enjoyment. Our team of enthusiastic and knowledgeable experts is available around the clock, dedicated to making your gaming experience smooth and fun.
Active Player Support
We address player issues and requests across various platforms, including email, Facebook inbox, App Store reviews, and live chat
English/ Indonesian Join In- Game Support
Not only that our team support both English & Indonesian language, but also, they will blend in in the game to play as players for in-depth community information such as Guild, VIP User, and many others.
Fast Response & Flexible Working Hours
Based on Partners request, we will provide support and respond to players within 20 minutes during our scheduled working hours.
24/7, 365 Days Standby
Support will always be available, even during holiday events, to assist with server downtime or maintenance, ensuring players' concerns and issues are promptly addressed.
Reports & Insight
We provide daily and monthly summaries of valuable reports and insights, including player suggestions for product improvements.
